What is technical communication? The answer to that question is like the storied definition of an elephant—it all depends on whom you ask.
For Ron May, technical communication is maintaining computer-based training and Flash-based software demonstrations to enhance the software documentation suite for a large medical equipment company.
For Nancy Dodsworth, technical communication is developing Web-based security & risk awareness courses for employees at a large regional bank.
For Mindy Hoffbauer, technical communication is writing software manuals, online help systems, along with developing Web pages and documenting procedures, processes and policies.
The intriguing fact is that the definitive definition of technical communication lies in this multiplicity of definitions.
Working in many different industries - software development, hardware manufacturing, research, training, electronics, and telecommunications—as consultants, employees, and independent contractors, we— the Southwest Ohio community of the International Society for Technical Communication and our colleagues around the world–we ARE technical communication.
We organize, write, develop, illustrate, script, produce, and publish printed and online manuals, training courses, proposals, broadcasts, and white papers that help employers and clients get work done.
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